COMMON QUESTIONS
Clear answers before checkout.
Review the configuration, compatibility, delivery, warranty and return terms before paying.
Are these phones new?+
Current catalog configurations are listed as new. CircuitGrades confirms the supplied configuration and package details before fulfillment.
Are the phones unlocked?+
Carrier and SIM compatibility are disclosed for each configuration. Buyers should confirm eSIM support with their US carrier before ordering.
How is availability handled?+
CircuitGrades verifies availability before fulfillment. A configuration that is no longer available is removed or marked unavailable.
Can I pay by card or bank account?+
Secure guest checkout is hosted by Stripe. Available methods depend on what Stripe offers for the order and customer.
When does an ACH order ship?+
Only after the payment provider confirms funds. A browser confirmation alone will never release an order.
Is CircuitGrades affiliated with Apple?+
No. CircuitGrades is an independent reseller operated by Tomasz Global L.L.C. and is not affiliated with, sponsored by or endorsed by Apple Inc.